TERMS AND CONDITIONS.

Aroara Productions PTY LTD Terms and Conditions

Effective Date: 5 August 2026

This Site is operated by Aroara Productions (ABN 13 644 564 652) trading as Aroara Productions (referred to in these terms as "Aroara Productions", "we", "us", and "our").

These Terms and Conditions ("Terms") govern your access to and use of this Site, together with any voice coaching services, digital content, resources and other products or services made available through the Site and our social media channels.

By accessing or using this Site, booking or purchasing our services, or otherwise engaging with us, you acknowledge that you have read, understood and agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue using this Site and refrain from accessing or purchasing our services.

These Terms should be read together with our Privacy Policy, our Disclaimer, and any additional terms or agreements that may apply to specific services or products offered by us.

About Our Services

Aroara Productions is a production company founded and led by Brie Bostock, an experienced vocal and performance coach, keynote speaker, and creator of the proprietary True X Voice method.

Our services may include individual executive coaching, corporate coaching, private coaching, workshops, keynote presentations, group coaching, virtual coaching, in-person coaching, digital resources and other educational content designed to support authentic communication, voice development, nervous system regulation and performance. Services are delivered both in person and virtually to clients worldwide.

We reserve the right to modify, update, expand, suspend or discontinue any of our services, programs, methodologies or content at any time without prior notice.

Please see our Disclaimer for important information about the nature of our services and the results you can expect from them.

Consent to Site Terms

By accessing and using our Site, our social media channels and any other materials made available to you or provided to you on our Site (whether available for purchase or not), you are taken to accept our Terms.

No Minors

By using the Site or accessing or purchasing any products or services, you warrant that you:

are over 18 years of age and have the legal capacity to enter into a legally binding contract;
have read and accepted these Terms; and
will comply with these Terms.

Changes to These Terms

We reserve the right to change or modify these Terms at any time, consistent with applicable laws and principles, without notice to you. These changes will be effective as of the date we post the revised version on our Site. It is your responsibility to review these Terms prior to use and periodically throughout your use of our Site, products, services and content. If at any time you choose not to accept these Terms, you should not use our Site.

Your continued use of our Site is deemed acceptance of any modifications or amendment of these Terms. You may also accept these terms where you click "Agree" or "Accept" or "Buy" or "Book" where such an option is made available to you. If you are uncertain about the Terms or anything else on our Site, please don’t hesitate to contact us before proceeding with any purchase or booking.

Intellectual Property

Our Site, products and services contain intellectual property owned by us and/or by third parties that license the content to us ("Third-Party Licensed Intellectual Property"). This includes, without limitation, trade marks, copyrights, proprietary information, designs, patents and other intellectual property rights, as well as business names, logos, images, designs, text, videos, audio files, graphics, other files, and software ("Content"). This includes True X Voice, our proprietary coaching method, and all associated frameworks, materials and terminology, which remain the exclusive intellectual property of Aroara Productions. Your access to and use of our Site, products (including digital products), services and Content does not grant or transfer any rights, title or interest to you in relation to any of the above.

No Commercial Use

You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever our Site, products, services, Content, Intellectual Property or Third-Party Licensed Intellectual Property (including True X Voice) in whole or in part without our prior written consent. We reserve the right to immediately remove your access to our Site, products, services, and Content, without refund, if you are found to be violating these Terms.

Limited Licence

Where you download or purchase our Digital Products (including but not limited to guides, ebooks, video or audio content), you are granted a non-exclusive, non-transferable, limited licence to access and use these for your own personal purposes. You may not assign or transfer these digital products to any other person without our express written consent. We reserve the right to refuse to provide any products and/or services to you at any time for any reason.

Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, sell, enhance or in any way exploit any of our products (including Digital Products) in any manner whatsoever except as authorised by us.

Privacy

These Terms also include our Privacy Policy which sets out how we use your personal information, which can be accessed here briebostock.com. By using our Site, you consent to the usage of your information as described in the Privacy Policy and warrant that all data provided by you is accurate.

Prices and Payment

All prices are in Australian Dollars (AUD) and are inclusive of any Australian Goods and Services Tax (GST) (as applicable). Where you are located outside Australia, your bank or payment provider may apply currency conversion and additional fees, which are your responsibility.

We reserve the right to modify, update, suspend or discontinue any products, services, programs, methodologies or content offered through our website at any time without prior notice. Any such changes will apply only to future products or services that have not already been purchased or booked and will not affect products or services already purchased, except where required by law or agreed with you.

All fees for our services are payable online via direct debit or credit card. By engaging our services, you agree to provide accurate and current payment details and authorise payment to be made using your nominated payment method in accordance with these Terms. An invoice will be issued electronically to the email address you provide. Unless otherwise agreed in writing, all invoices are due and payable within seven (7) calendar days from the invoice date. You are responsible for ensuring that your payment details remain current and that sufficient funds are available to enable payment.

If payment is not received by the due date, we reserve the right to suspend, postpone or refuse to provide any future services until all outstanding amounts have been paid in full. Any suspension of services due to non-payment does not relieve you of your obligation to pay any outstanding invoices or other amounts owing under these Terms.

We reserve the right to engage debt recovery services or commence legal proceedings to recover overdue amounts where necessary. You agree to reimburse us for any reasonable costs incurred in recovering overdue payments, to the extent permitted by applicable law.

Cancellations

We reserve the right to postpone or cancel the Services, or reschedule them at a mutually convenient time, for any reason. If the Services have been cancelled by us and not rescheduled, we will refund the fees paid for the cancelled portion of the Services.

If you need to cancel the Services, you must notify us via our nominated email address at least 14 days prior to your scheduled appointment (calculated by reference to Australian Eastern Standard/Daylight Time, regardless of your own location or time zone). If at least 14 days' written notice is not provided, you will not be entitled to a refund.

If you have cancelled the Services and provided the requisite notice, you can either suspend the Services for a maximum of 3 months; or obtain a refund on the Services that are yet to be used, which may incur a Cancellation Fee.

You acknowledge that we are not responsible for any breach of a third-party contract or any supplier contract to the services, including to the extent that this means the services may not proceed. Where services are delivered virtually, we are also not responsible for delays, interruptions or the need to reschedule a session due to internet connectivity issues or other technical difficulties beyond our reasonable control.

Where a Force Majeure event necessitates that any part of our services be cancelled or postponed, you acknowledge that we will not be responsible for any loss or damage incurred as a result.

Refunds for Services

You will only be entitled to a refund at our sole discretion or where we determine that we are unable to perform the services for any reason.

Electronic Communications and Electronic Signatures

You acknowledge and agree that you will be bound by any affirmation, acceptance or agreement that is transmitted through our Site, including but not limited to any consent you provide to receive communications from us. You further acknowledge and agree that when you click on or tick "I agree", "I consent", or other similarly worded click or tick options by electronic means, using an electronic device such as your mobile phone, tablet, desktop, laptop or any other device capable of allowing you to click or tick, your agreement and/or consent will be legally binding and enforceable and will be deemed to be as effective as if you had written your signature by hand.

Submitting Content to Site and Social Media

We always appreciate interaction on our social media channels and feedback about our Site, products and services, as it helps us to improve.

Where you do decide to submit such feedback or comments, you:

warrant that you are the sole author and owner of the intellectual property and any other rights in any content provided (or have the right to use that content with appropriate consents and permissions);
give us permission to post or otherwise use that feedback on our social media or other channels;
waive any and all existing and future moral rights (as defined in the Copyright Act 1968 (Cth)) in the content you provide us with;
warrant that any content provided does not violate these Terms; and
warrant that you are at least 18 years old.

We reserve the right to remove a review or comment if such review or comment contains:

libellous or otherwise unlawful, abusive or obscene material;
personal attacks on our employees or another contributor;
material that discloses your personal information; or
information that is unrelated to the post or content that you have reviewed or commented on.

Our Site and social media channels may feature user reviews of our products and/or services. Please see our Disclaimer for further information about how we treat reviews and user-submitted content.

Testimonials

On our Site, we may present real-life examples of and insights into other customers' and/or clients' experiences with our products and/or services, including feedback from executives, corporate teams, leaders and other professionals we have worked with, for illustration purposes only. Testimonials are shared with the consent of the individual or organisation concerned.

Where you have provided testimonials (in any format), you acknowledge that we may use these along with reference to you on our Site and social media channels, or any other avenue, for promotional and other purposes at our discretion.

Please see our Disclaimer for information about the results demonstrated in testimonials.

Prohibited Use

In addition to any other prohibitions, you must not, under any circumstances, use the Site or its content:

for any unlawful purpose;
to solicit others to perform or participate in any unlawful acts;
to violate any international, federal, or state regulations, rules, laws, or local ordinances;
to attempt to change, remove, deface, hack or otherwise interfere with our Site or any material or content displayed on the Site;
to hack into any aspect of the Site, corrupt data, or cause annoyance to other users;
to infringe upon any other person’s proprietary rights;
to send any unsolicited advertising or promotional material, commonly referred to as "spam"; or
to attempt to affect the performance or functionality of any computer facilities of or accessed through our Site.

Limitation of Liability

To the fullest extent permitted by applicable laws, in no event are we, any of our subsidiaries, or any of their shareholders, directors, officers, employees or licensors responsible for any losses and expenses, however arising, including without limitation, any direct, indirect and/or present, unascertained, future or contingent, loss of use, loss of data, loss caused by a virus, loss of income or profit or projected profit, loss or damage to property, claims of third parties, or other losses of any kind or character arising from or in connection with your use of our Site and/or our products or services, your inability to access our Site, interruption or outage of our Site or the fact that content on our Site or in our services is inaccurate, incomplete or out of date. Our liability for any breach of a condition or warranty under these Terms shall be limited to the extent provided for by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010).

Our Right to Be Indemnified by You

To the fullest extent permitted by applicable laws, you agree to indemnify, and hold us and our related entities, affiliates, and our and their respective officers, agents and employees harmless from any loss, liability, claim, or demand, (including reasonable legal fees on a full indemnity basis), made by any third party due to or arising out of your use of our Site in violation of these Terms and/or arising from a breach of these Terms and/or any breach of your representations and warranties set out in these Terms or your breach of any law or the rights of a third party.

Additional Terms

Where you elect to enter into a one-on-one arrangement with us, we will issue you with a Services Agreement (Additional Terms) that incorporates terms and conditions separate to these Terms. These Additional Terms will form the basis of your arrangement with us and will operate in conjunction with these Terms. To the extent that the Terms are inconsistent with the Additional Terms, the Additional Terms will prevail.

Breach and Termination

The agreement constituted between us by your use of the Site may be terminated:

where you breach any provision of these Terms; or
at any time by us, without notice, in which case all disclaimers and limitations of liability will survive termination, and you will no longer be authorised to access the Site.

Severability

If any term or provision of these Terms is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law. The remaining provisions of these Terms will remain in full force and effect.

Ceasing Our Web Site

We have the right to discontinue our Site. If we decide to do this, it can be at any time and may be without notice to you. We may also exclude any person from using our Site, at any time and at our sole discretion. We will not be responsible for any liability you may suffer arising from or in connection with any such discontinuance or exclusion.

Assignment

We are permitted to assign, transfer and subcontract our rights and/or obligations under these Terms without any notification or consent to you. However, you are not permitted to assign, transfer or subcontract your rights and/or obligations under these Terms.

Entire Agreement

These Terms (together with our Privacy Policy, Disclaimer, Additional Terms and any other referenced policies) constitute the entire understanding and agreement between us and you in relation to your use of our Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, with respect to our Site and your use of our Site.

Governing Law and Jurisdiction

These Terms shall be construed in accordance with, and governed in all respects by, the laws of Queensland, Australia, regardless of the country from which you access our Site or receive our services. This applies to all clients worldwide, including those located in North America, Europe, the United Kingdom, the Middle East, and elsewhere.

In the event of any dispute, we ask that you contact us in the first instance so that both parties can, acting in good faith, work towards resolving the matter promptly and cost-effectively. Where a dispute cannot be resolved by agreement, you agree to submit to the exclusive jurisdiction of the courts of Queensland, Australia.